As soon as we receive a translation order, the client will receive personal attention from one of our coordinators to speed up the process. He will study the difficulty and then assign the job to a specialized and experienced professional with the proper language combination for the translation.
Once the translation is finished, it will be reviewed by another professional in order to ensure our clients receive a high quality translation.
Lengthy texts will always be assigned to the same coordinator in order to maintain consistency in terminology and style.
Confidentiality is given a special importance in Connection, regarding to any material or information provided, both during the service, as well after having finished it. We act with due care and loyalty to make sure not to endanger the privacy of our clients.
Formats and Delivery
Since we want to save our clients time, we maintain the format and translate in several formats other than Microsoft Office files (such as Word, PowerPoint or Excel).Feel free to ask!
The target language version will always have the same format as the source language version! This is not applicable to audiovisual formats.
Our main goal is to always achieve maximum customer satisfaction by delivering quality translations through a rigorous process, always with the professionalism, knowledge and experience that define our professionals.